Clarnix help · Dashboard

Understand your Clarnix dashboard

The dashboard is the first thing you see after signing in: what Clarnix is connected to, how much mail it has handled, and what is worth setting up next.

Dashboard

What the numbers mean

What the numbers mean

Four figures summarise your account. They count activity across every email account you have connected, not just the one you are looking at.

FigureWhat it counts
Accounts connectedEmail accounts Clarnix is currently polling.
Rules createdYour own rules, whether or not they have matched anything yet.
Emails triagedMessages Clarnix has classified, either by one of your rules or by the AI when no rule matched.
Briefings sentBriefings generated and delivered to your channels.

If the dashboard looks empty

A new account has nothing to show until mail starts arriving. Clarnix polls each connected account every five minutes, so the first classifications normally appear within about five minutes of connecting.

  • No account connected yet. Connect one from Accounts.
  • A quiet inbox simply has nothing to classify. That is not a fault.
  • AI triage can be switched off for the whole account, in which case nothing reaches the classifier.