Clarnix help · Channels
Where your briefing is delivered
Channels is where you choose how your briefing reaches you — email, chat, your phone or your own systems — and where you fix one that has stopped working.
Last verified 2026-08-31.
The channels you can use
Every channel below is available on every plan, including during the trial. WhatsApp is the only exception, because Meta charges per conversation and we pass that cost on.
| Channel | How you set it up |
|---|---|
| On by default. Briefings come from digest@clarnix.app. | |
| Dashboard | Built in — read your briefings in Clarnix itself. |
| Telegram | Clarnix shows a short code. Open our bot at t.me/ClarnixBot and send it the code. The code expires after 10 minutes. |
| Needs the paid add-on, then verify your phone number. See below. | |
| Slack | Add to Slack, choose your workspace, and the bot sends you a direct message. |
| Microsoft Teams | Download the Teams app package from this page and add it to Teams yourself. A Teams Store listing is intended but is not live. |
| Google Chat | A Workspace administrator authorises Clarnix once; after that it is a single click. |
| Webhook | Paste an https:// address and Clarnix posts each briefing to it as signed JSON. |
| Hook.Notifier | Paste your Hook.Notifier address to get briefings as phone notifications without installing anything. |
| Browser push | Grant permission in your browser. One channel per device — see below. |
What the status on each card means
| Status | Meaning |
|---|---|
| Connected | Delivering normally. |
| Paused | You switched it off. Nothing is broken. |
| Unverified | Set up, but no test or delivery has succeeded yet. |
| Disconnected | Something failed — the credential is dead, or the last delivery or test did not go through. |
Only Disconnected is asking you to do something. Reconnect is on every card: for Slack it re-runs the install, for push it re-subscribes this device, and for everything else it revalidates the settings and immediately re-tests. Your schedule and settings survive a reconnect.
WhatsApp delivery is a paid add-on on every plan, enabled from Settings → Billing → Add-ons. Once it is on, WhatsApp appears here and you verify your phone number.
| Plan | Add-on per month | Add-on per year |
|---|---|---|
| Starter | €6 | €72 |
| Pro | €18.50 | €222 |
| Team, per member | €18.50 | €222 |
Unlike the plans themselves, the yearly add-on price is simply twelve times the monthly one — paying for a year up front does not reduce it, because it is a cost passed straight through. On a team, each member who wants WhatsApp needs the add-on assigned to their seat.
Push notifications, and phones
There is no Clarnix phone app. Push notifications go to your browser, or to Clarnix installed to your home screen as a web app.
- Push is per device, not per account. Enabling it on your laptop does not enable it on your phone — open Clarnix there and turn it on too. Each device appears as its own entry.
- On iPhone and iPad, Apple only delivers push to a web app added to the Home Screen from Safari. That is Apple’s rule, not ours.
- A new phone, a cleared browser or a reinstalled web app counts as a new device. Reconnect on that device re-subscribes it; the old entry can be deleted.
- If you would rather not depend on a browser, Hook.Notifier gives you the same thing as a phone notification.
Webhooks
Clarnix will POST each briefing to an address you control, as JSON, signed so you can verify it came from us. The request carries an X-Clarnix-Event header and an X-Clarnix-Signature header, and the body contains the briefing id, headline, sections, statistics and generation time. The test button sends the same shape.
- The address must be https. Plain http is refused.
- Private, loopback and internal network addresses are refused.
- The signing secret is shown once, when the channel is created. Copy it then — it is not shown again and reconnecting does not change it. If you lose it, create a new channel.